Slots / Live
This page sets out the terms that govern your use of 99bat, including how we handle account access, transactions, and the content available on this platform. Availability depends on local law and is valid only in eligible regions where 99bat operates.
These terms apply each time you access 99bat — whether you are browsing the lobby, placing a bet, or moving funds through Easypaisa or a Debit Card. By continuing to use the platform, you acknowledge that you have read and understood the rules set out here. We update these terms when platform features change or when applicable regulations require it; the version shown on this page is the one currently in effect. If you access 99bat through a mobile browser or a saved session, the same terms apply regardless of device. Transactions processed via Easypaisa, Debit Card or any other verified payment rail are subject to the limits and verification steps shown in your account at the time of the transaction. We do not apply different terms to different payment methods — the policy is consistent across all channels. Where local law restricts certain features or game categories, access to those areas is withheld automatically. You are responsible for confirming that your use of 99bat is permitted under the laws of your location. If any section of these terms conflicts with applicable local law, the local law takes precedence for users in that jurisdiction.
Transactions via Easypaisa are subject to the limits shown at checkout in your account wallet.
Debit Card deposits follow the verification steps displayed during the top-up flow in your account.
Your access to the lobby and all features depends on eligibility under local law at the time of each session.
The current version of these terms is always the one displayed on this page; earlier versions no longer apply.
Not every element of your 99bat experience is governed by the same rules. This section draws a clear line between what our policy directly covers and what sits outside it, so you know exactly where to look when a question comes up.
Login credentials, session management, and any account suspension or restriction actions are fully within the scope of this policy. If your access changes, the reason and route to appeal are shown in your account dashboard after login.
All deposits and withdrawals processed through 99bat — including those made via Easypaisa or Debit Card — fall under this policy. The terms do not extend to fees or processing decisions made independently by your payment provider.
Game titles, lobby layout, promotional material and any text published directly on 99bat pages are covered by this policy. Content accuracy and availability are our responsibility; game outcome logic is the responsibility of each respective studio.
Studios such as CQ9, PG Soft and Spadegaming supply game content under their own terms. We host their titles, but their internal systems, RNG certification and game rules operate independently of this policy.
As an account holder, you have concrete options available at any point. Your transaction history — every deposit, withdrawal and bet record — is accessible directly from the wallet section of your account once you are logged in; no request is needed to view your own records. If you believe any account detail is incorrect, the account settings page shows fields you can update yourself; for details that require identity verification to change, the support route described below handles those requests. Raising a question about how we apply these terms does not require a formal process — you can contact us through the channels listed on this page and we will respond in writing. If you wish to close your account or request that we remove your data where local law permits, that request goes through the same support contact. We keep a written record of every policy-related request we receive.
Open the wallet section after login to see a full transaction history. Every Easypaisa deposit and Debit Card top-up appears there with a timestamp and status.
Basic profile fields are editable in account settings. Details tied to identity verification require a support request and the documents shown in the verification flow.
Send your question through the support channel listed below. We respond in writing and keep a copy of the exchange for your reference.
Account closure and data removal requests — where permitted under your local law — are handled by support. State your request clearly and we will confirm the steps and timeline in reply.
If you have a question about how these terms apply to your account, or want to raise a concern about data or access, the channels below are the correct routes. Each one is staffed to handle policy-specific questions — not only general account help.
Send policy questions or data requests to our support email address. Responses are provided in writing so you have a record of the exchange.
Use the live chat option in your account to ask about specific terms, account restrictions or transaction disputes. The agent can escalate to a policy handler if needed.
Many policy actions — including reviewing records and checking your current account status — are available directly in the dashboard after login, without needing to contact support.
We collect only the account and transaction data needed to operate your session and process payments. Data is not shared with studios or third-party content providers — CQ9, Joker, Bigtime Gaming, Spadegaming, PG Soft and JDB receive game requests, not personal data. Cookie usage on this platform is limited to session continuity and basic analytics; you can review and adjust cookie preferences through your browser settings. Account credentials are stored in encrypted form and are never transmitted in plain text. If you believe your account has been accessed without your authorisation, contact support immediately through the channels listed on this page — we can place a hold on the account while the matter is reviewed.
We collect account registration details and transaction records needed to operate your wallet and verify payments via Easypaisa or Debit Card. We do not collect data beyond what the account flow requires.
Cookies on this platform handle session continuity and basic usage analytics. No advertising cookies from third-party ad networks are placed without disclosure. Browser settings let you manage cookie preferences at any time.
Passwords are stored in encrypted form. We recommend using a unique password not shared with other services. Suspected unauthorised access should be reported to support immediately so we can review and act.
Account and transaction data is retained for the period required by applicable regulations in your region. Requests to review or remove data are handled through our support contact and are assessed against local legal requirements.
The questions below cover what account holders most often ask about how our policy works in practice — from data access to account closure.
Yes. All transactions processed through 99bat — including Easypaisa deposits and Debit Card top-ups — fall under this policy. The specific limits and verification steps for each payment method are shown in your account at the time of the transaction.
Your transaction records and account details are visible in the wallet and settings sections after login. For a fuller data summary or a formal request, contact us through the support channels on this page and we will respond in writing.
Closing your account does not automatically delete all records. We retain data for the period required by applicable regulations in your region. If you want data removed after closure, submit that request through support and we will assess it against local legal requirements.
Studios supply game content under their own terms. This policy covers your account, your transactions and the content we publish directly on 99bat. Game logic, RNG outcomes and studio-level terms are governed by each studio independently.
Access depends on local law and is available only in eligible regions where 99bat operates. You are responsible for confirming that your use of the platform is permitted under the laws of your location. Where restrictions apply, access to affected features is withheld automatically.
Contact support through live chat or email with the transaction details and a description of your concern. We keep a written record of every policy-related exchange. If the matter involves identity verification, have your account documents ready to share through the verified route shown in your dashboard.